Terms & Conditions

1. Our Practice

Cahaya Adil is a legal practice operating in Malaysia in accordance with the Legal Profession Act 1976. Our principal office is at No. 41, Jalan Tun Sambanthan, 50470 Kuala Lumpur, Wilayah Persekutuan. We hold a valid practising certificate issued by the Malaysian Bar and are subject to the professional rules and ethical obligations of that body.

Our services are limited to legal work related to pension matters, retirement arrangements, statutory declarations, beneficiary nominations, letters of authorisation, and related family pension reviews, as described on this website.

2. Engagement of Services

An engagement with Cahaya Adil begins when you confirm in writing (by email or signed letter) that you wish to proceed with a specific service, and we have confirmed our acceptance of that instruction. Making contact through this website, by telephone, or by email does not, by itself, constitute an engagement, and no legal relationship is formed until both parties have confirmed the scope and terms of the work.

Each engagement is for the specific service described in our written confirmation. Any additional work beyond that scope will be discussed and agreed in writing before it is undertaken.

3. Fees and Payment

Our fees for each service are as stated on this website and confirmed in writing at the time of engagement. The fees are:

• Quiet Morning Consultation: MYR 1,110
• Notarised Document Preparation: MYR 2,980
• Programme for Family Pension Reviews: MYR 6,580

These fees are inclusive of all work described in the service description, unless additional scope is agreed in writing. Disbursements (such as statutory fees, government charges, or third-party costs arising directly from your matter) are charged separately at cost and will be communicated to you in advance where possible.

An invoice will be issued at the conclusion of the engagement, or at agreed interim points for longer programmes. Payment is due within fourteen days of invoice date. We accept payment by bank transfer to the account details provided on our invoice.

If payment is not received within the stated period, we reserve the right to suspend work on your matter. We will inform you before doing so.

4. Client Obligations

To enable us to carry out your instructions properly, you agree to:

• Provide accurate, complete, and timely information in response to our requests
• Inform us promptly of any change in circumstances that may affect the matter
• Attend any scheduled appointments as agreed, or give reasonable notice if you need to reschedule
• Review and respond to draft documents within the timeframes we agree
• Not provide false or misleading information in connection with any statutory declaration or notarised document

We are unable to take responsibility for errors or delays arising from information that was incomplete, inaccurate, or not provided in time.

5. Confidentiality

All information you share with us in the course of an engagement is treated as confidential, in accordance with our professional obligations under the Legal Profession Act 1976 and the Malaysian Bar's professional rules. We will not disclose your information to third parties except where required by law, where necessary to carry out your instructions, or with your explicit consent.

The duty of confidentiality continues after the conclusion of an engagement and is not affected by the termination of our relationship.

6. Scope and Limitations of Advice

Our advice is provided in the context of Malaysian law as it applies to pension and retirement legal matters. It is specific to the instructions and information you provide to us, and should not be understood as general legal advice or as applicable to circumstances other than those discussed.

We do not provide tax advice, financial planning advice, or investment recommendations. Where these matters arise in the course of your engagement, we will indicate this and suggest you seek appropriate specialist advice.

Written summaries provided following a consultation reflect the position as discussed at the time of the meeting, based on the information available. They are not binding legal opinions and do not constitute advice beyond the scope of that conversation.

7. Intellectual Property

Documents prepared by Cahaya Adil for your matter — including statutory declarations, letters of authorisation, and written reports — are provided for your personal use in connection with the stated purpose. The underlying templates and methodologies used in our practice remain our property.

Written summaries and reports provided to you may be retained and referred to by you, but may not be reproduced, adapted, or shared commercially without our written consent.

8. Termination

You may end your engagement with us at any time by giving written notice. We will invoice for work completed up to the date of termination, calculated on a time-and-work basis where a fixed fee has not yet been applied.

We reserve the right to end an engagement where we become aware of circumstances that prevent us from acting in accordance with our professional obligations, or where there has been a material breakdown in the working relationship. In such circumstances, we will give you written notice and reasonable time to arrange alternative representation.

9. Complaints

If you are dissatisfied with any aspect of our service, we welcome the opportunity to hear your concern and respond to it. Please contact us in the first instance at [email protected] or by telephone at +60 3-2274 6083, or write to us at our office address. We will acknowledge your concern within five working days and aim to respond substantively within twenty-one days.

If you remain dissatisfied after we have responded, you may refer the matter to the Malaysian Bar's Disciplinary Board in accordance with the Legal Profession Act 1976.

10. Limitation of Liability

Our liability to you in connection with any engagement is limited to direct loss arising from our negligence or breach of duty. We are not liable for consequential, indirect, or speculative loss, or for outcomes arising from decisions you make independently on the basis of advice we have provided.

Our liability in connection with any single engagement shall not exceed the fee paid for that engagement, except where liability cannot lawfully be limited.

Nothing in these terms limits our liability for fraud, wilful misconduct, or any liability that cannot be excluded by law.

11. Governing Law

These terms are governed by the laws of Malaysia. Any dispute arising in connection with an engagement shall be subject to the jurisdiction of the courts of Malaysia, with Kuala Lumpur as the preferred venue.

12. Amendments

We may update these terms from time to time. The date at the top of this page indicates when the terms were last revised. Material changes affecting ongoing engagements will be communicated to you directly. Continued engagement following notice of a change constitutes acceptance of the updated terms.

13. Contact

For any questions about these terms, please contact us:

• By email: [email protected]
• By telephone: +60 3-2274 6083 (Monday–Friday, 8:30 am–5:00 pm)
• By post: Cahaya Adil, No. 41, Jalan Tun Sambanthan, 50470 Kuala Lumpur, Wilayah Persekutuan